The petrol station attendant is responsible for providing excellent customer service, operating fuel pumps, and maintaining a clean and safe work environment. The role also involves handling payments, promoting station products, and ensuring customer satisfaction

• Education: Form 4 Certificate (KCSE).
• Certification: A course in any field (technical, vocational, or professional).
• Experience: Not mandatory, but prior experience in customer service or retail is an advantage.

• Dispense fuel into vehicles as per customer requests.
• Assist customers with basic vehicle checks (e.g., oil, tire pressure).
• Welcome customers and ensure friendly interaction during their visit.
• Answer customer enquiries and provide information about station services and products.
• Process cash, mobile money, or card payments accurately and issue receipts.
• Balance the cash drawer at the end of each shift and report discrepancies.
• Maintain cleanliness of the station, including pumps, forecourt, and restrooms.
• Organise and restock items such as lubricants, snacks, and station products.
• Upsell station products like oils, car accessories, and car wash services.
• Inform customers about ongoing promotions and loyalty programs.
• Adhere to safety procedures and guidelines for handling hazardous materials.
• Report safety issues or equipment malfunctions to the supervisor.