Our client in the healthcare industry in Nairobi is looking to hire a front office/cashier who will handle customer inquiries, manage appointments, process payments, maintain records, and ensure a smooth check-in and check-out process. 

• Diploma in Front Office administration, business administration, or health records or an equivalent qualification
• At least two (2) years working in a service-oriented industry.
  
• Basic accounting skills
  
• Computer proficient
  
• Customer service-oriented
  

• Customer Interaction: Engaging with customers, addressing inquiries, and assisting with purchases or transactions.
• Cash Management: Handling cash, credit, or debit transactions accurately, including counting money, issuing receipts, and providing correct change.
• Transaction Handling: Processing sales, refunds, exchanges, and other transactions promptly and accurately.
  
• Record-Keeping: Maintaining transaction records, such as sales reports, cash balances, and customer receipts.
  
• Inventory Control: Monitoring and restocking merchandise or supplies at the cashier counter or front office.
  
• Communication: Collaborating with other departments or team members to address customer needs, manage inventory, and resolve any issues that arise.