Our client, a leading live events service provider in Nairobi, is looking to fill the role of managing clients’ projects from concept through execution and ensuring that execution is in line with client expectations.

1.  Degree in Business Administration or equivalent
2. Account management experience is a must.
3. Effective communication skills.
4. Progressive client service experience and agency experience

1. Ensure accurate entry of terms of sale into the client database to prevent billing issues.
2. Maintain a high level of professionalism in client interactions.
3. Develop a profound understanding of the client’s business and competitive landscape.
4. Support open communication and facilitate smooth workflows between clients, agencies, and cross-functional teams.
5. Draft and present materials, such as pitch decks, project briefs, and creative briefs, to clients and internal teams.
6. Ideate and develop creative, strategic, comprehensive, and integrated marketing plans and concepts aligned with clients’ objectives and success metrics.
7. Participate in internal concept brainstorm sessions.
8. Stay abreast of current trends in the marketplace and client-related industries.
9. Develop a clear understanding of the core consumer to recommend effective strategies and tactics.
10. Lead day-to-day project execution.
11. Schedule, attend, and lead client meetings.
12. Generate meeting recaps outlining deliverables and responsibilities.
13. Follow up on the assigned tasks.
14. Review all deliverables to ensure they meet internal quality standards and client expectations.
15. Develop and maintain budgets, workback schedules, status reports, and calendars.
16. Manage project timelines and meet established deadlines.
17. Create program recaps and provide post-event analysis.